We at SOYIER strongly believe in our pure, medically tested skincare products. Each product is formulated with the best and most effective ingredients on the market. While we hope you are completely satisfied, we understand that everyone’s skin and skincare goals are different. SOYIER is happy to accept returns for any unused and unopened products within 30 days of purchase. For more information or to initiate a return/exchange, please email firstname.lastname@example.org (return shipping is the paid by the customer).